|January 9, 2018
||The CRAH meets our needs. We have a strong husky who is a handful to handle. The staff is able to handle him well, providing quick vaccination, nail-cutting and blood-taking. We also appreciate the quick service when our dog encountered a porcupine.
|January 7, 2018
||Mickey is the third dog I have taken to Carp Road Animal Hospital. Every time , my dog is treated with care and I never feel rushed. All my concerns are addressed and I leave feeling he has had the best care.
|January 4, 2018
||My cat was ill and I did not recognize the until I brought my cat in for boarding over the christmas season.You did a great job...Thanks...
|January 4, 2018
||Made me feel welcomed and cared for when I lost my little pup 2 days ago.
|December 25, 2017
||Friendly and knowledgeable staff; excellent service and my pets are healthy and happy!!
|December 19, 2017
||Friendly staff and knowledgeable vets. I trust them 100%
|December 19, 2017
||Fitted me into an already booked day. They were very helpful and compassionate.
|December 19, 2017
||The front desk staff was very friendly. Dr Smith took his time with us, I never felt rushed even though he was running a bit behind, he was also very kind and compassionate. Staff even followed up a few days later! I would highly recommend this place
|December 11, 2017
||Staff are warm and inviting to owners and their pets. Dr Smith is amazing, he has a gentle touch when examining Oliver. He answered all of my concerns and explained the reasons for tests and medications as prescribed. Followup is never forgotten
|December 10, 2017
||Vet was experienced, knowledgeable and confident in the way he handled Willy. The cost was reasonable. I found my vet!
|December 8, 2017
||Because of the expert care I receive at every visit and because the staff are so friendly, that's why the clinic deserves a 5 star rating
|December 4, 2017
||I started using your services just after the facility was first opened so most of my pets have used the facility. We keep using it because of the quality of care and understanding.
|November 12, 2017
||I've always had helpful, timely, knowledgeable and compassionate care here.
|November 16, 2017
||Staff is always professional, attentive and cheerful.
|November 14, 2017
||Excellent staff and facility. The veterinarian took ample time to explain vaccines and provided literature regarding future possible treatments/vaccines.
|November 7, 2017
||The veterinarians and staff were extremely kind, loving and gentle with my puppy. They made sure I was comfortable and had all information necessary regarding her breed and to maintain her health. You can tell they really care for these animals!
|November 7, 2017
||I find it is a welcoming and friendly environment. Dr. Grenier is great for answering my questions with honesty and I never feel pressured for extra "recommended" animal care
|November 5, 2017
||Dr Mike is the Best...and the rest of the staff just make him a complete package. Our loved ones are in the best of care with this place
|October 27, 2017
||The reception area was a very welcoming place and it was obvious how caring and concerned the staff were with each pet who came through the door.
|October 24, 2017
|| Very friendly listened to my concerns explained everything Ineeded to know well and kindly nice atmosphre
|October 18, 2017
||Dr. Smith was great – kept me updated throughout the day of Diablo’s progress which I really appreciated. Let us make the decision on what was to be done without pushing us to do something else. Gave us great advice as well.
|October 17, 2017
||Really friendly and knowledgeable staff. Willing to listen to any concerns. We met my son in there with his dog and it was like a party atmosphere..
|October 17, 2017
||From the moment we enter the clinic, the staff is very friendly & greats us & our pup with a warm welcome. We have never felt rushed & all our questions have been answered
|October 14, 2017
||I just wanted to thank you and your team. My family has had to put down two pets recently and you made it as easy as you could for us
|September 27, 2017
||We have been clients of Carp Road Animal Hospital for 20 years or so, and have always been very satisfied with the quality of care and service for our dogs and cats. The clinic also embraces advances in technology that we continue to benefit from.
|September 26, 2017
||Very happy with our first visit. Just moved to the area and will definitely be back
|September 24, 2017
||Dr. Mike Smith has been our vet for over 20 years. He is extremely knowledge, caring, and gentle with animals. He never rushes his appointments but ensures that his clients are well informed regarding their pet care. He is an asset to your team.
|September 23, 2017
||Carp Road Vet. Clinic cares as much about our pet as we do
|September 20, 2017
||The staff and vet knew my pet's file before we walked through the door! The exam was thorough and confirmed my suspicions about my pet. Fantastic first visit to Carp Road Animal Hospital!
|September 18, 2017
||Thank you so much for taking care of coby on the same day that I called as an emergency! It was greatly appreciated!
|September 1, 2017
||Lulu is always given the best care by all staff members , they always make us feel welcomed and like family
|August 31, 2017
||Very friendly and all gave my little Bella attention which every pet owner appreciates .No long waiting for the animals to get anxious .i would not take Bella else where .Thank you all
|August 17, 2017
|| Molson is very scared when he comes to the clinic and can be a hand full, but all the Doctors take there time with him and try to make his visit less stressful and for that I appreciate all the doctors who care for him.
|August 13, 2017
||Friendly, prompt, courteous service. Usually able to accommodate me without much wait. Very much appreciate the care and professionalism of Dr Stapley.
|August 11, 2017
||Dr Smith was extremely knowledgeable about both issues that Jaxson has. Dr Smith explained each issue fully and it's course of action. He is absolutely professional and I felt he honestly cared about Jaxsons issues and was there to help.
|August 8, 2017
||We were seen on a weekend without an appointment. The vet was kind enough to stay late to see our pet. He was very knowledgeable and practical. A great experience for both owner and pet.
|August 7, 2017
|| I was completely satisfied with my first visit to the Carp Animal Hospital. The staff is awesome, Dr. Mike Smith made us feel comfortable and his recommendations were greatly appreciated. Best place in Kanata to bring your pet!!
|August 4, 2017
|| I was able to get an appointment within a few days. I am new to stitsville and am happy to find a nice clinic to bring my girl too!!
|August 1, 2017
||Very happy with the staff service and knowledge of staff. First time here and felt so welcome
|July 31, 2107
|| As always, it was truly a pleasure. I can't imagine going anywhere else! My dog, gets excited when we pull into the parking lot.You have a unique balance of efficient yet courteous which is very important to me considering my hectic schedule.
|July 24, 2017
|| We just moved in the area and I decided to bring my dog to your clinic after visiting 4 clinics. I was greeted so nicely, everything was perfect!What a surprise to find out the vet came from my hometown! He was very professional and caring!Thank you
|July 18, 2017
|| I started bringing my beloved Akisan Bunny when Dr Don McKiel moved here & have stayed because of the very high quality care bunny and all of our dogs have received & support we received when we had to say good-bye.Vets, Techs & Reception - wonderful
|July 16, 2017
|| I was extremely nervous taking in my cat who was limping but was reassured right away that they would take good care of us and that I was not over reacting.
|July 11. 2017
||From the moment you walk in, you are acknowledged. The service from the vet was wonderful. I shopped around, and found your cost for a vaccination to be the best price. That brought me to you. Keep up the great work.
|June 26, 2017
|| Every time we take Mylie there, we are treated with respect by friendly professional staff. The vets listen to our concerns, treat the animals like their own. Visits are always afforadable
|June 25, 2017
|| We would rank your Hospital the best in the area in both service and staff..Kramer feels like Carp road is his second home. Not because he is there often, but because he is treated special when he visits for his shots and check ups.
|June 16, 2017
|| You have very friendly staff that take care of your needs as soon as you enter the hospital. They are very knowledgeable and friendly to you as well as your pet.
|June 15, 2017
||Doctor was very helpful and answered any questions or concerns that I had. She was very gentle and thorough in her examination of Maki. The best vet appointment I have experienced to date
|June 15, 2017
||Dr Mike Smith is fantastic! The full staff was very helpful in getting my dog in quickly for an appointment and provided great service.
|June 12, 2017
||Always have had great service.Allison Stapley is main reason I come to your facility.
|June 8, 2017
||I appreciate Dr. Glavin's warmth and friendly nature dealing with both my dog and me. I feel he examined my dog thoroughly and explained things clearly. Was nice to see a student there learning from the best!
|June 7, 2017
|| I am really happy with everyone I have dealt with at the hospital. I was really pleased that they are open Sundays as I found a tick on my dog several weeks ago and was able to get in quickly and have it removed.
|June 6, 2017
||The care from Dr.Smith is really great. Also, there was an emergency as i was waiting for my appointment. The tech came and explained the delay and the hospital gave me a Starbucks gift card in appreciation of the wait.Not necessary but nice gesture
|June 4, 2017
||We choose to continue bringing our pets back to Carp to your clinic, even when we had moved over an hours drive away, because we have always received compassionate and amazing treatment for them from your clinic.
|May 30, 2017
||Dr. Oliarnyk is wonderful! She is so friendly and great with Charles (our cat). It was only our second time coming into the client and she remembered us from a year ago!
|May 27, 2017
||5 stars! Dr Smith is wonderful. He explains everything and we never feel rushed in appointments
|May 26, 2017
||All staff is EXTREMELY friendly with animals and humans....#1 in my eyes....KEEP UP THE GOOD WORK. I have been taking my animals to this facility for quite some time now...I have had no issues whatsoever!!
|May 23, 2017
|| As always everyone was profesonal, friendly, and courteous. Dr. Grenier was straight forward and made his diagnosis which left me comfortable and confident leaving with Annie.
|May 16, 2017
||Dr. Smith finds ways to adapt to my dog rather than expecting her (and me) to adapt to him. Always has time for another question too!
|May 8, 2017
||I have been attending this practice for years and have always felt complete confidence and satisfaction in the clinic and Dr. Olarnyk and other DVM that I and my family have been seen by. This includes the euthanasia of two of our pets
|May 4, 2017
||The veterinarian we saw was gentle and calm with our cat, made it more comfortable for him by being calm. Also she was extremely thorough in explaining the different treatments I had inquired about.
|April 30, 2017
||Very well knowledgeable staff and excellent record keeping. Vet is well prepared in to the history of the pet that is checking.
|April 30, 2017
|| I have been bring my cats here for years. Everyone has always been extremely helpful and caring.
|April 27, 2017
|| I have a friend who recommend me a long time ago, this was before i received my Zoey the girl of my dreams. Well I have not been disappointed so far, so we will be staying for life.
|April 18, 2017
||You have always giving our pets gentle loving care and have been for years. Thank you so much.
|April 16, 2017
|| From the first day I walked into the clinic I found the staff friendly and the clinic spotless. Dr. Smith gave me his opinion when asked regarding my concerns.That was truly appreciated.
|April 9, 2017
|| Dalton gets excited the second we turn into the parking lot for CRAH! He's our baby and it means the world to us that he's treated so wonderfully there. He loves visiting the wonderful staff at CRAH!
|March 26, 2017
|| I have used Carp Road Animal Hospital for many many years and I am just happy with the way they treat my pet . They are very caring.
|March 25, 2017
|| We have been visiting Carp Road Animal Hospital since they opened. They have always been great with all of our dogs
|March 20, 2017
|| The vet was absolutely wonderful. She was obviously very caring and I feel very comfortable with your care. She also followed up with a phone call with the results of the blood tests which I really appreciated.
|March 15, 2017
||My dog has not been to a vet since the day he got him as a puppy. When the vet seen my dog. he was nice, friendly and very quick at giving him his shots. My dog seemed happy so I'm happy. Well definitely come back to this place :)
|March 7, 2017
|| Staff had acquired our pet's records from our previous vet in Waterloo. The vet had briefed herself on our dog's health history. Every effort was made to coordinate regular maintenance in the one visit. Prices seemed to be competitive. Nice people
|March 6, 2017
||Carp Road animal hospital is always very professional, pleasant, courteous and caring towards customers (especially the animals). We feel that we can trust Dr. Smith, that he follows due diligence and truly cares about his patients.
|March 5, 2017
||We are always very pleased with your staff and the way our fur babies are treated. You take time to listen to us, help us make informed decisions and our pets enjoy the visits! Can't ask for anything more, thank you for your kindness!
|March 4, 2017
||We have been customers for many years and I expect to continue. The staff have always been outstanding.
|March 1, 2017
||The doctor that Missy saw he was very good and concern about our pets and us.He didn't push us on anything we didn't want for Missy. We really like that in a clinic.Overall care in this clinic and the doctor is very good.
|February 15, 2017
||We'd to admit very knowledgeable analyses of any issue that we had!We appreciate a lot that you can ask questions and concerns and they are answered in the very knowledgeable way.
|February 12, 2017
||Five stars because you're the best. I especially liked to see the videos of why certain procedures were recommended for dental work.
|February 4, 2017
||Dr.Grenier is always friendly and takes the time to listen to our concerns. He takes the time to explain things and is great with our pets. Couldn't ask for better doctor.
|February 3, 2017
||The Doctor was fantastic with my anxious over-stimulated dog and the examination went extremely well.
|January 31, 2017
||Mary Anne L
|| I always feel comfortable with the care Marmie is getting at Carp Animal Hospital Everyone is always pleasant, and helpful. I have, and will continue to recommend animal owners to your facility.
|January 31, 2017
|| Wonderful feedback sent via emails regarding our first visit. Love PNo waiting time.Dr.Grenier was great with Mr. Bo and answered all our questions.Great advice on intake and brand of food to be given to Mr. Bo.Well received by front line staff
|January 27, 2017
||The spay operation was well done. When I came to pick up Bonnie, the medical technician took time to answer questions and provide advice. I was not rushed, and found this very helpful. Bonnie recovered quickly and is her cheerful self again.
|January 26, 2017
||I have always been very satisfied with the treatment both myself and my dog have received at Carp Road Animal Hospital and our last visit was no different. The staff is friendly, knowledgeable and helpful. I feel like we are in good hands!
|January 25, 2017
||The people at the Carp Animal Hospital CARE about your pet and ensuring you have all the needed information during the visit. Customer Service is utmost from what I have experienced.
|January 19, 2017
|| Dr. Grenier is extremely personable and competent. It is always a pleasure to deal with him. We truly feel that he cares about Vegas and Chet and their well being.
|January 18, 2017
|| My recent experience was really great. All of the staff were so helpful and kind. I really appreciated this, given the stress I was feeling about the surgery for Haylee.
|January 17, 2017
||Love my doctor for my Daisy Dr. Greener he takes the time to explain things to me in my language french. Thank you so much for your care
|January 10, 2017
|| I was early for my appointment as I sat in the waiting room I heard the young lady at the front desk calling to check on pets who had been in to the the vets to see if they where feeling better, recovering well or what not, I thought it was very nice
|January 8, 2017
||Carp Road Animal Hospital staff are always pleasant and great to work with. I trust the Vet's that look after my dog and they take a genuine interest in her well being.
|January 6, 2017
||Always a good experience when we are there...Staff if always very pleasant and friendly
|January 2, 2017
|| We were concerned about our cat's weight loss, despite his growing appetite.We didn't feel judged when asking the realistic questions about his quality of life nor the cost associated with the treatment, 2 very important factors in our decision. Thx
|December 21, 2016
||In the past year we have lost two cats and gained a rescue dog. All pets were patients at your facility. We love the vets techs they are so patient with Haven ( and I) and the vets themselves always provide the best of care!!
|December 16, 2016
||I am so impressed with all of the team at the Carp Rd Animal Hospital.They are caring and compassionate and have always made the time to see us on the drop of a dime when needed. THANKS TO ALL
|December 12, 2016
||Carp Road Animal Hospital is simply the best out there, from a skill and technology standpoint as well as having the two best Vets, Dr. Grenier and Dr. Glavin. I would only trust the health of my pets to Carp.
|December 8, 2016
||All of the staff are so friendly and wonderful and Dr. Smith is awesome! He always takes the time to ask questions about how things are going and seems genuinely interested in our dog's well being and is Super knowledgeable. Thanks to all!
|December 5, 2016
||My pets have always received great care with the wonderful staff at Carp Road Animal Hospital.
|December 2, 2016
||Lovely staff always smiling, front staff is key to any business.
|December 1, 2016
||Thank you for taking the time to see Copper at a last minute request. It was really appreciated.
And the dedication of the staff try to get to the bottom of the issue was great!
Copper is now recovering quite well. What I think confused things when we were there was that his coughing looked more like attempts to throw up. That combined with no eating and difficulties in breathing made the issue more urgent.
That night was difficult with Copper but he was definitely recovering by the next day. He is still coughing today but to a lesser extent. His breathing and appetite have since recovered.